Frequently Asked Questions
Find answers to frequently asked questions about our products and services and how to fix.
How can I place an order?
To place an order, simply browse our website, select your desired items, and proceed to the checkout page. Follow the prompts to provide your email, shipping and payment information, and your order will be processed.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
Can I watch IPTV on multiple devices simultaneously?
Yes, it’s entirely feasible to enjoy IPTV on multiple devices simultaneously, contingent upon the IPTV service and subscription plan you’ve selected. Many best IPTV providers include multiple simultaneous connections as part of their subscription packages.
Nonetheless, it’s crucial to acknowledge that the allowable number of concurrent connections may differ among iptv providers. While some may permit two or three simultaneous connections, others might provide more flexibility. Additionally, certain providers may offer the option to acquire extra connections should you require them.
When enrolling in an IPTV service, it’s imperative to carefully scrutinize the terms and conditions, along with the features and constraints of the subscription plan, to ascertain the number of simultaneous connections permitted. This ensures seamless utilization of IPTV on multiple devices concurrently without encountering any hindrances.
What are the requirements in order to use IPTV?
A range of devices can be employed, including an Android TV box, a Fire Stick, and your smart TV. If you have an Android television, it can also serve the purpose. Comprehensive instructions are accessible on our Devices and Apps download page provided by our IPTV service.
After I purchase a IPTV subscription, what’s next?
After an order has been placed, you will receive an email containing the username and password for the TV application. Most of the time, within a few hours, you will have all the information you need; however, please allow us up to 24 hours. Sometimes we get overloaded with server support, customers, and orders.
How to activate my subscription?
After you receive a username and password from us in the email that you sent, you can then enter the information into our TV app provided to you with the email with your login codes.
Do i need a VPN?
If you’ve entered the login details correctly and the programs are still not appearing, you may need to attempt using a VPN. However, before resorting to a VPN, we suggest trying the subscription on another device or app.
Do you offer full refunds?
We’re pleased to offer you a refund if you’re dissatisfied with your service, provided that your request is made within 48 hours of your purchase. Refund requests made beyond this initial 48-hour period will be automatically declined. Please note that we do not provide partial refunds based on prorated amounts; all refunds will be issued in full.
